I really don’t like making a scene unless one is called for – but today I feel there is.
I have been searching for a funky, mommy friendly nappy bag since I was pregnant. Its lank hard to find affordable ones that one would actually want to wear. Oh, I have found millions of tutorials to make, but my sewing skills are limited and now my time too.
Then yesterday I found the most beautiful bag – in my price range – but sadly, there were no size indications. As any mom of a baby knows, you leave the house with everything AND the kitchen sink… So I need a good size bag. Therefore I did what any normal person would do… I emailed the company to ask for measurements. Now, please note – the picture on there site is barely a thumbnails with no option for enlarging – so I can’t see how the bag is made or anything. Another thing you need to know is I attempted (it never took off), an online baby shop with stuff I made. The only stuff I now sell are Cherub Tree nappies.
Here is the response I got from the shop I emailed:
Before replying to your mail, I went to have a look at your
blog-cum-eshop. Because of what I saw there, I will not be giving you
the measurements of our changing bag. I would also like to make clear
that Rhubarb and Custard does not give you permission to place any of
our images on your website, as you have done with other people’s
products that you plan to copy.
I will be looking up all the images you ahve used, and notifying the
Yes the email is incomplete, she sent it unfinished… But here is the thing:
- My baby shop never went public – no one ever ordered or even viewed it.
- I was purely mailing as a person interested in buying – she could have asked me WHY I wanted the measurements first.
- About the images, I did a credit on the “shop” site, as I always do when using other images than my own.
- As my shop was mainly geared at friends in the first place I was unaware that its a sin to make and sell things that millions of other people also do.
- I emailed this very rude woman back to say I will never buy her products, or shop at anyone who stocks them.
- I also said I would tell everyone I know not to buy there… Call that overreacting? I think maybe professionalism was called for, not to be treated like a common thief, without her checking facts.
I would never usually have done this kind of blog post – but I have not even received an apology – they can just be glad I have limited readership.